Support

Use this page for Sanitas Data Sanitizer support, troubleshooting, and privacy-safe issue reporting.

Last updated July 4, 2026.

Before reporting an issue

Do not include real passwords, access tokens, private keys, customer records, medical information, financial data, or confidential work text in a support request. Use dummy examples such as user@example.com, example.test, or 192.0.2.10.

Helpful details to include

Sanitas version shown in the Chrome extension details page.
The browser and operating system version.
The supported AI site where the issue appeared.
The Clean or Restore mode you were using.
A dummy-safe example that reproduces the behavior.

Privacy and data handling questions

Sanitas is built to process text locally, store sensitive mappings for the browser session only, and avoid telemetry or analytics. Review the privacy policy for the current public handling statement.

Read privacy policy

Current support channel

A dedicated support email has not been published yet. Use this support page as the Chrome Web Store support URL and keep reports privacy-safe until a dedicated contact address is added.

For concerns or to contact the developer, connect with Rolly Falco Villacacan on LinkedIn.